Making the problem go away is not the same thing as fixing itSimon Sharwoodon October 20, 2023 at 07:34 The Register
The difference is especially stark at 2:00 AM
On Call Welcome once more to On Call, The Register‘s weekly column featuring readers’ turbulent tales of their tech support troubles. This week, meet a reader we’ll Regomize as “Mal” whose first job in tech was programming a mainframe at a small mutual financial services outfit.…