How to choose the right UCaaS platform for your companyon May 8, 2023 at 10:00 Computerworld
You probably review your IT systems regularly to determine what is in need of replacement or upgrade, but what about your phone system? Does it date back to the last century? If so, you’re missing out on new technologies that can increase productivity and support a more distributed workforce.
Phone systems are traditionally based within the corporate headquarters, but you can instead opt for a modern, cloud-based, all-in-one communication platform that requires no hardware to be deployed anywhere within your offices. All you need is a big internet pipe.
That’s where Unified Communications as a Service, or UCaaS, comes in.
What is UCaaS?
UCaaS is the software-as-a-service version of Unified Communications (UC) software, which combines of multiple communication technologies and strategies into a single, comprehensive, and integrated platform.