Goodbye, humans: Call centers ‘could save $80b’ switching to AIKatyanna Quachon September 1, 2022 at 08:03 The Register


You’ll just have to learn to code instead – oh wait, computers can do that, too

By 2026 the call center industry could save up to $80 billion by replacing humans with AI chatbots, according to analysts at Gartner.…

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