Vodafone users in Ireland can now expect to have access to more reliable network services with the telecom company’s new Always Connected product.
The new service switches household modem connections to the Vodafone 4G mobile network when the broadband connection is down for reasons such as adverse weather conditions, construction mishaps or damage to overhead lines.
Available to both new and existing Vodafone customers, Always Connected can be self-set up by users and comes with a 30-day rolling contract with no hardware costs.
According to Vodafone, any interruption to the broadband connection will trigger the automatic failover process and the company’s customer care team will be notified to resolve the issue while the network switches to mobile. Once resolved, the network will switch back to broadband.
With more people needing internet services and WiFi for work and school than ever before the pandemic, connection reliability has become a priority for customers in Ireland. Vodafone Always Connected hopes to meet his demand with Ireland’s first service of its kind.
While the new feature will cost users €5 per month, customers who already pay for Vodafone broadband and mobile bill pay will get the add-on for free for the first 18 months.
High-speed internet has seen demand soar since the beginning of the pandemic in 2020 and Vodafone has been expanding its services to meet demand. In October 2021, Vodafone and ESB joint venture Siro rolled out the second phase of its high-speed broadband network in Ireland with €620m in funding from the European Investment Bank and other lenders.
In July last year, Vodafone launched Super WiFi, an extender service that targets blackspots in the home, enabling customers to use their broadband from every corner of their home without connectivity issues. In the same month, Vodafone launched its its 5G-ready unlimited mobile broadband offer.
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