Since the outbreak of the coronavirus pandemic two years ago, almost every healthcare service in the world has come under pressure, struggling to balance traditional patient care with the highly contagious (and deadly) COVID-19 virus.
The UK’s National Health Service (NHS) is no exception, and throughout the pandemic, technology has played a vital role in its coronavirus response. The successes include temporary “Nightingale” hospitals opened in 2020 to deal with the sheer volume of patients, the online infrastructure that allowed thousands of UK residents to order free COVID-19 tests or book vaccinations, and the rise of video consultations. Best forgotten are the multiple failed attempts to build a comprehensive track-and-trace mobile app.
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